You are able to cancel your order with no penalty! You must cancel your order before it ships.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 8-14 days.

If you have miss spelled or auto-filled in an incorrect address, wait for your order confirmation email. Once you double-check if the address given is wrong kindly notify us via email at globelevitate@gmail.com If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.

Absolutely! We are here for you! Please send us an email at globelevitate@gmail.com and we will be happy to assist you in any way we can.